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Leading Others

The Leading Others programme is all about making the transition from management to leadership and how to inspire and develop people and support them to realise their potential.

The programme content explores how leaders can balance organisational operations with the human side of the business and encourage an environment of co-creation where everyone's ideas and thoughts are explored and maximised.

Learners on this programme will take their coaching skills to the next level and discover strategies for developing high performing and resilient teams who are comfortable and confident working in a VUCA world (Volatile, Uncertain, Complex and Ambiguous).

Key leadership skills including creative thinking, influencing and leading change are all included in the programme and learners will undertake some stretching business challenge activities to put their new skills into practice.

The majority of the learning will take place as facilitated input with one day and half day workshops supported by virtual learning as appropriate.

All the facilitators delivering this programme have experience of leading teams in large organisations and are currently working alongside senior business leaders as consultants and coaches.

Conference meeting with flipchart and speaker

Institute of Leadership and Management (ILM) Qualifications

The programme has been mapped to ILM Level 5 Award, Certificate and Diploma in Leadership and Management. For further information please call us today.

New Apprenticeship Standards

The content of the programme has also been mapped to the new Apprenticeship Standard Operations Departmental Manager - Level 5. For further information on the Apprentice Standards and how we can help support your organisation with our Managed Apprenticeship Service please call us today.

Leading Others at a glance

Who's it for?

Practising Middle Managers

What's the timeline?

Between 12 and 18 months

What's the format?

20% Virtual Learning Environment (VLE) and 80% facilitated learning

ILM Qualifications

ILM Level 5 Award, Certificate and Diploma in Leadership and Management

Apprenticeship Standard

Operations Departmental Manager - Level 5

Leading Others modules

Leadership style refers to the pattern of behaviour an individual leader uses across a full range of leadership situations and has a significant impact on the climate experienced by the leader's team. There is a shift towards the more authentic, transformational style of leadership bringing more of ourselves to our roles.

Our move towards a more transformational style of leadership helps create deeper connections with people. Through greater awareness, we create more choices in how we relate to and deal with situations and people. It's essential that we fully understand and meet the needs of our people and understand what motivates and demotivates them.

Coaching conversations play a key part in developing people and bringing out the best in them. It's important to be clear about what coaching means for you as an individual, for the organisation and for its people, your colleagues.

Giving and receiving feedback is essential to help you and others improve performance. Two of the largest professional coaching bodies have identified feedback as fundamental to the effectiveness of coaching and development.

Performance is an expression of our true potential, setting our own standards, goals and expectations by taking total responsibility and ownership of what we are capable of. Coaching is one of the fastest growing business improvement methodologies in the world. Superior leaders seek opportunities to help their talent build confidence.

Influence is about the ability to change someone's thoughts, feelings, behaviours or actions as a result of our intervention. You influence every day, and you are influenced every day. It's important we can positively influence those around us to achieve the best possible outcomes.

From an observational perspective it is amazing to become aware of the astonishing diversity of human reactions and inter-reactions that exist in the communication process. Understanding more about ourselves and others can help us to communicate more skilfully.

We are all customers of service every day, not just when we go out to the shops. We all instinctively know when we are getting good service because it feels good. We have also all experienced the opposite. Yet we are also all service providers whatever our role or industry.

Conflict in the workplace can be a healthy and positive thing for your company. It means you have a variety of personality types, each with their own way of approaching problems and solving them to ensure business success.

Teams are like friendships, they build trust and rapport. They take time to create and need commitment to maintain. A high performing team is about the power of collaboration and the benefits of having highly effective and focused people all pulling together with the same goal in mind.

Dealing with any form of change (personal or work) can potentially be stressful. Resilience is about your ability to deal with change, developing your personal coping strategies. It is an ongoing process that requires time and effort and engages people in taking a number of steps.

So we all know how important creativity is at work, new ideas, fresh solutions and innovative approaches are always talked about, but rarely ever practised. According to What If.., The Innovation Company 2nd Edition, creativity can be broken down into six practical behaviours and shows how all of us are packed with creative potential.

The need to continually change and improve what we do is more important than ever before. It requires a shift in the way we personally think about change and how we as a group of thoughtful and committed individuals lead our teams and the organisation.

Meetings are a feature of organisational life and they are a way of engaging and motivating groups of individuals. The current research around how the brain works and responds shows there is considerable evidence that if you can create a positive environment in your meetings, your team is more engaged, more collaborative and willing to go the extra mile.

Problem Solving and Decision Making is a skill that can be learned and with purposeful practice you can incorporate it into your learning every time and keep getting better and better at it. Fresh thinking and thinking outside the box will improve how we solve problems and make important decisions.