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Care Certificate

WDR have designed and developed a comprehensive Care Certificate online development programme. WDR's Care Certificate programme is delivered via our online learning portal and includes 15 learning modules, 15 assessments, an online learning journal to evidence your learning and management reporting to evidence compliance.

The online learning portal provides healthcare and social care staff with an auditable portfolio of having achieved the knowledge, skills and standards of behaviour required to fulfil their role as a healthcare assistant or social care worker. The programme has been designed to encourage interaction and practical application to embed the learning.

Staff work through the learning materials at their own pace repeating elements where necessary and when confident complete an online assessment to indicate progress. To assess competence and track progress managers and assessors can access reports and oversee employees' compliance through the learning portal.

The Care Certificate does not replace employer induction specific to the environment in which practice will take place, nor will it focus on the specific skills and knowledge needed for a specific setting.

Who should do the Care Certificate?

Health care assistants, assistant practitioners, care support workers and those giving support to clinical roles in the NHS where there is any direct contact with patients. Care support workers denotes adult social care workers giving direct care in residential and nursing homes and hospices, home care workers and domiciliary care staff. These staff are referred to collectively as Healthcare Support Workers (HCSW)/Adult Social Care Workers (ASCW).

Each HCSW/ASCW starting within a new role within the scope of this certificate is expected to have training, education and assessment as part of this certificate within the first 12 weeks of employment.

For further information please call us today.

Carer working with elderly residents

The Care Certificate at a glance

Who's it for?

Anyone working in healthcare or social care

What's the timeline?

Approximately 12 weeks

What's the format?

100% Virtual Learning Environment (VLE)

Care Certificate modules

Have clarity on codes of conduct, agreed ways of working, whistleblowing and how to work with others in the most appropriate manner.

Recognise sources of support, agree PDPs, understand the relevance of literacy, communication and numeracy and the importance of continuous professional development.

Understand "duty of care", how it affects you and agreed ways of working in line with legislation.

Establish what is meant by the terms diversity, equality, inclusion and discrimination. Know which legislation and codes of practice apply to you and how to access advice and support.

Understand person centred values, work in a person centred way and recognise the importance of planning future wellbeing and fulfilment.

Examine how communication affects relationships at work. Understand barriers to communication and how to overcome or reduce them. Understand legislation around maintaining confidentiality.

Explore situations where an individual's privacy and dignity could be compromised. Understand the importance of the privacy and dignity of individuals. Support the rights for an individual's own choices.

Understand the principles of hydration, nutrition and food safety. Support individuals to have access to fluids in accordance with their plan of care. Support individuals to have access to food and nutrition in accordance with their plan of care.

Understand the needs and experiences of people with mental health conditions, dementia or learning disabilities.

Understand the principles of safeguarding adults, reduce the likelihood of abuse and know how to respond to suspected or disclosed abuse. Protect people from harm.

If you work in health: Meet the most up to date national minimum training standards for Safeguarding Children at Level 1 as set out in the guidance issued by the Intercollegiate Royal College of Paediatrics and Child Health.

If you work in Social Care: Explain what you must do if you suspect a child or young person (met in any circumstances) is being abused or neglected.

How to provide and carry out basic life support. Complete practical BLS meeting the UK Resuscitation Council guidelines.

Identify legislation relating to health and safety in a healthcare or social care work setting. Learn the responsibilities of yourself, the employer and others. Understand risk assessments. Understand the safe and correct way to move and assist. Follow agreed ways of working in relation to medication.

Understand the legislation around data protection. Learn why it is important to have a secure system for recording. Understand how and to whom to report that the agreed ways of working have not been followed.

Examine how to prevent the spread of any infection and put measures in place to control this.